Family-Centered Care

The HSC Pediatric Center philosophy embraces a family-centered care approach – your child and family are our top priority. As the most important person in your child’s life, we understand that you are more than a visitor when it comes to spending time with him or her at The HSC Pediatric Center. Given this, we consider it part of our job to do everything we can to maintain and improve the special bond between you and your child. That’s why we always like to include parents as members of the health care team. Furthermore, as we develop your child’s plan of care, you will be invited to participate in the creation of that plan. We realize you know best, the things that are special about your child, those things which can have a positive impact on refining our treatment plan.

Family Satisfaction with Inpatient Service Delivery

Visiting Hours

General visiting hours are 10am to 8pm daily
Parents (and guardians) may visit at any time.

You are encouraged to be involved with your child's care as much as you would like to be. We encourage you to accompany your child to his/her therapy sessions. Before your child is discharged, the staff will review the specific training that you will need to care for your child at home. Education regarding your child's care will be ongoing throughout your child's stay and may also require several additional sessions. Children who are ready to do so will also participate in therapeutic field trips to "try-out" their daily living skills in the community. In order to help families cope with the challenges of a disability or illness, we also offer pastoral care, a family resource library, family teaching apartments, a patient advocate and family support groups. Accommodations are available for parents who wish to stay overnight at the Hospital as well.

Siblings are welcome to visit. In fact, we encourage it! It is very important for your children to see one another. Siblings may visit during general visiting hours, 10am to 8pm daily. Your children who are at home may have many concerns and questions about their hospitalized sibling. If you do not know what to say to your children about their hospitalized sibling, please talk to your child's doctor about this. We have health care providers who have been trained to present information to your children in the least stressful, most positive way.

Click here for the HSC Release of Information FORM.Listen